Live Webcast/Rebroadcast – You watch the course online at the specified date and time shown below. You can ask questions and receive answers during the course.
On-Demand – You watch the course anytime and will have access to the course 24/7. Our On-Demand courses are available within 5-10 business days after the original recording and accessible for one year.
This program was recorded on November 14, 2019
This course uses real-world examples of the best and worst new client intake practices to highlight the challenges and benefits of getting this aspect of practice management correct. Attendees will leave with proven methods for identifying problems with their firm’s intake, specific ways to train staff, and other keys to turning leads into high-paying clients. We will also spend a significant amount of time on the issue of tracking lead sources and using that data to make good business decisions.
Matt Starosciak brings a powerful combination of experience and passion to the law firm marketing process. He has practiced law in both small and large firm environments. He spent the better part of a decade as a top sales representative at the oldest lawyer marketing company in the world. And most recently, as the founder of Proven Law Marketing, Matt has been responsible for the client development and revenue growth at some of the nation’s top law firms. In 2017, Matt wrote The Lawyer Marketing Book, a 300+ page comprehensive work on what it takes to be successful in today’s competitive legal market. Today, Matt spends his time sharing his knowledge with attorneys who are committed to achieving the very highest levels of personal and professional success.
1 General Credit
ProLawCLE will seek approval of any CLE program where the registering attorney is primarily licensed with exceptions stated below. Application is made at the time an attorney registers for a course, therefore approval may not be received at the time of broadcasting.
ProLawCLE does not seek approval in the state of Virginia.
Each state has its own governing rules and regulations with regards to CLE courses and formats, therefore please contact your state MCLE regulatory entity for further details about your state’s rules. Please visit our State Requirements page for information regarding your state’s CLE requirements and/or contact information for your state bar.
As stated in our Reciprocity Provision, ProLawCLE will grant credit in the following states through reciprocity, therefore direct application will not be made in these states:
AK, AR, CO, FL, ME, MT, ND, NH, NJ, NY, and PR.
ProLawCLE is dedicated to providing quality education from expert speakers and ensuring each attorney receives CLE credit for their participation. If for some reason a particular course does not receive approval in the attorney’s primary state of licensure, ProLawCLE will give credit for a future approved course or give a full refund, if applicable.
Each On-Demand course is available to you for 1 year from date of purchase. Additionally, CLE credit is only available within that year.
- Why the intake process is often ignored and partners routinely overestimate its effectiveness
- 4 practices every law firm must implement for success with new client intake
- How to effectively gather lead source information, track it, and use the data to make good business development decisions
- Keys for creating an exceptional client experience
- 3 proven strategies for maximizing fees during the initial consultation
- Training new and existing staff on how to be the best at new client intake